Assist Board v3.5.1 – Chat And Assist Desk | Assist & Chat

Assist Board Nulled is a WordPress plugin that helps you automate communication along with your prospects utilizing synthetic intelligence-driven bots and a chat system built-in with probably the most used platforms.

Save time and use software program you already know and love. Talk immediately along with your prospects in Slack. Hook up with Dialogflow and use wealthy messages shortly.

Assist Board v3.5.1 – Chat And Assist Desk | Assist & Chat 9
Assist Board v3.5.1 – Chat And Assist Desk | Assist & Chat 10
Assist Board v3.5.1 – Chat And Assist Desk | Assist & Chat 11
Assist Board v3.5.1 – Chat And Assist Desk | Assist & Chat 12
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Assist Board v3.5.1 – Chat And Assist Desk | Assist & Chat 14

Desk of Contents [show]

Options Chat – Assist Board – WordPress Chat Plugin

Sensible Chat powered by Dialogflow and Slack

Automate buyer communication with AI-driven bots and chat programs built-in with probably the most used platforms. Save time and use software program you already know and love.

Slack integration

Talk immediately along with your prospects in Slack. Slack is an prompt messaging platform for companies. Constructed to assist groups talk higher, it’s free and out there on Home windows, Mac, Android, and iOS.

Nice chat

Get pleasure from our fantastically designed chat for a greater consumer expertise. Gentle and quick, the Assist Board is a high-performance chat answer for companies of all sizes. Attempt it now!

Trendy administration space

Clear and trendy admin interface for simplicity and productiveness. Handle chats, customers, and settings from one place – and arrange your desktop and cell admin areas with PWA.

WordPress Chat Integration

Utilizing the Assist Panel with WordPress. Mechanically sync your customers and structured knowledge. In just some minutes, with out a single line of code, WordPress Chat is able to use.

Changelog Chat – Assist Board – WordPress Chat Plugin

21/06/2022 | Assist Board | v3.5.1

BugFixed bug associated to stories.

BugFixed bug associated to real-time message translations.

BugFixed bug associated to e-mail piping.

BugFixed bug associated to the repeater admin setting.

New featureOption to overwrite the default settings by way of JS variable and PHP world variable.

OptimizationConversation particulars panel now out there on cell model.

OptimizationImproved dialog transcripts.

OptimizationAgent identify is now confirmed on mouse over the agent profile image beside the message.

OptimizationFixed lacking translations.

OptimizationImproved responsiveness on tablets.

ApiAdded 2 new arguments to the PHP API perform sb_is_agent().

ApiNew PHP API perform sb_is_supervisor().

ApiNew JS API occasion ‘SBActiveUserLoaded’.

05/05/2022 | Assist Board | V 3.5.0

Bug

Fastened bug associated to real-time translations message formatting.

Bug

Fastened bug associated e-mail piping.

Bug

Fastened bug associated to messagin platform messages.

02/05/2022 | Assist Board | V 3.4.9

Bug

Fastened bug that was sending the queue message together with the offline message.

Bug

Fastened bug associated to e-mail piping invalid chars in topic.

Bug

Fastened bug associated to new on-line consumer notification.

Bug

Fastened bug associated to on-line standing examine.

Bug

Fastened bug associated to e-mail piping.

Bug

Fastened bug associated to RTL design.

Bug

Fastened bug associated to e-mail notifications when Dialogflow human takeover is energetic.

Bug

Fastened bug associated to duplicated Slack messages from e-mail piping.

Bug

Fastened bug associated to codes displaying.

Bug

Fastened bug associated to crimson counter notification.

Bug

Fastened bug associated to e-mail notificaitons to brokers when queue is energetic and no brokers are on-line.

New function

Choice to filter conversations based mostly by channel and division.

New function

Use SHIFT + ENTER to make a breakline within the admin space.

New function

Choice to set a default division for conversations generated by way of e-mail piping.

Optimization

Computerized translations at the moment are appropriate with emails and messaging platform messages.

Api

New arguments ‘division’, ‘supply’ for PHP API perform ‘sb_get_conversations()’ and WEB and JS API AJAX perform ‘get-conversations’.

28/03/2022 | Assist Board | V 3.4.8

Bug

Fastened bug associated to crimson counter notifications.

Bug

Fastened bug associated to duplicated automation messages.

Bug

Fastened bug associated to error notifications and required fields when creating or updating a consumer or admin.

Optimization

Push notifications now help picture previews.

Data

The setting saved replies has been moved to Settings > Admin.

09/03/2022 | Assist Board | v3.4.7

BugFixed bug associated to sounds and notifications on cell.

BugFixed bug associated to WordPress customized consumer roles.

BugFixed bug associated to e-mail piping and UTF-8 chars.

BugFixed bug associated to consumer notifications when queue is energetic.

BugFixed bug associated to design automations.

BugFixed bug associated to the shut chat button on cell units.

New featureAdded the next publication integrations: HubSpot, Moosend, GetResponse, ConvertKit, ActiveCampaign.

New featureNew automation sorts to set default division and agent for brand new conversations.

New featureOption to run e-mail piping by way of URL.

OptimizationAdded queue compatibility for dialog generated by messaging apps.

OptimizationOptimization of the yellow banner that alert when one other agent is replying.

OptimizationDirect and mass messages at the moment are appropriate with messaging apps, the message shall be despatched to the messaging apps as properly.

ApiNew PHP API perform ‘sb_messaging_platforms_send_message()’.

28/02/2022 | Assist Board | v3.4.6

SecurityFixed a safety bug that allowed anybody to learn the key token of customers and admins and take management of the Assist Board admin space if Pusher was energetic. Examine your admin and brokers account and settings space and ensure every little thing is as anticipated. This bug solely impacts Assist Board installations that use the Miscellaneous > Pusher setting.

BugFixed bug associated to the admin space translation choice.

BugFixed bug associated to wealthy messages contained in the welcome message.

BugFixed bug associated to e-mail notifications for conversations generated by exterior sources.

New featureOption to mark a dialog as unread.

16/02/2022 | Assist Board | v3.4.5

BugFixed bug associated to the wealthy message submit and message updates.

BugFixed bug associated to the crimson counter notifications.

BugFixed bug associated to textual content message and e-mail notifications for conversations from messaging apps.

New featureOption to shut the chat for each customers and brokers.

14/02/2022 | Assist Board | v3.4.4

BugFixed bug associated to fastened telephone quantity nation code.

BugFixed bugs associated to the chat design.

BugFixed bug associated to registration error messages.

BugFixed bug associated to messages not seen in chat if despatched on the similar time of different messages.

OptimizationFile attachments usually are not deleted on message delete, dialog delete, or consumer delete.

ApiDialogflow ship message perform parameters at the moment are optionally available.

ApiThe datetime attribute of the next PHP capabilities now settle for additionally an ID: sb_get_new_users(), sb_get_new_conversations(), sb_get_new_messages(), sb_get_new_user_conversations().

ApiThe datetime attribute of the next WEB and JS AJAX capabilities now settle for additionally an ID: get-new-users, get-new-conversations, get-new-messages, get-new-user-conversations.

31/01/2022 | Assist Board | v3.4.3

New featureOn Assist Board login, the consumer is robotically logged in WordPress as properly if the customers system is about to WordPress.

New featureOption to create and login a WordPress consumer on Assist Board consumer registration.

New featureOption to stick a screenshot from the clipboard and ship it as message.

OptimizationImproved conversations search.

OptimizationText markup for wealthy message texts.

19/01/2022 | Assist Board | v3.4.2

SecurityImproved MySQL injection assaults safety.

BugFixed bug associated to time in 12h format.

New featureAdded brokers dashboard menu.

OptimizationMobile app change conversations and customers by contact transfer proper and left.

OptimizationMobile app again button optimization.

OptimizationMobile app message time design.

OptimizationAgents notifications at the moment are despatched when the consumer ship the consumer particulars by way of wealthy messages.

OptimizationFallback profile image if the generated one from the consumer identify is damaged.

ApiRemoved first paramenter ‘recipient_id’ and parameter ‘division’ from the PHP API perform ‘sb_send_agents_notifications()’.

27/12/2021 | Assist Board | v3.4.1

BugFixed bug associated to wealthy messages placeholders design.

BugFixed bug associated to WordPress languages.

BugFixed bug associated to conversations began by brokers.

New featureAdded Grammarly help.

New featureOption to pick out what webhooks to activate.

New featureAdded Icelandic language.

New featureOption to set a hyperlink for articles button.

OptimizationSearch articles by urgent ENTER keyboard button.

OptimizationMinor chat design optimization.

ApiNew parameter ‘agent’ for the PHP API perform ‘sb_get_user_conversations()’ and JS API AJAX perform ‘get-user-conversations’.

20/12/2021 | Assist Board | v3.4.0

BugFixed bug associated to stories date filter.

BugFixed bug associated to score.

BugFixed bug associated to on-line standing and e-mail notifications when agent is on-line.

BugFixed bug associated to e-mail piping.

BugFixed bug associated to WordPress loggout for admins.

BugFixed bug associated to textual content formatting in shortcode’s messages.

BugFixed bug associated to agent notifications on dialog switch to a different agent.

BugFixed bug associated to article score for brand new customers.

BugFixed bug associated to queue.

BugFixed breakline bug on pop up message.

New featureOnline customers notification and sound.

New featureOption to power a single telephone nation code.

New featureOption to disable guide e-mail piping cron job.

New featureAdd new merge fields: {agent_name} and {agent_email}.

OptimizationMerge fields optimization.

OptimizationConversations and customers opening by URL for unauthorized brokers is now blocked.

OptimizationRemoved default mndatory e-mail and telephone follow-up message on conversations from messaging apps. New shortcode parameter ‘required-messaging-apps’ to power them.

OptimizationSupport Board WordPress model now have an choice to logout Assist Board brokers if they aren’t logged in WordPress.

OptimizationImproved translations.

OptimizationMerge area {user_name} is now appropriate with observe up and subscribe messages.

ApiNew PHP API perform ‘sb_get_last_message()’.

ApiNew parameter ‘user_id’ for the PHP API perform ‘sb_push_notification()’ and JS API AJAX perform ‘push-notificaiton’.

15/11/2021 | Assist Board | v3.3.9

SecurityFix bug that was permitting a consumer to grant admin privileges by way of API.

BugFixed bug associated to human takeover on messaging apps.

OptimizationFollow-up success message do longer appends the consumer e-mail, use {user_email} as a substitute.

OptimizationWordPress multisite customers of all web sites at the moment are synchronized with Assist Board.

12/11/2021 | Assist Board | v3.3.8

BugFixed bug associated to dialog occasions and message breaklines.

BugFixed bug associated to wealthy messages.

BugFixed bug associated to scrolling on cell units.

BugFixed design bug associated to the queue message.

New featureOption to open an article from an exterior hyperlink.

OptimizationOptimizations for cell units.

08/11/2021 | Assist Board | v3.3.7

BugFixed bug associated to offline message title.

BugFixed bug associated to translations with HTML chars.

BugFixed bug associated to Push notifications.

BugFixed bug associated to workplace hours and offline message.

BugFixed bug that enable a consumer to make use of an agent or admin e-mail to register if the choice ‘enable duplicated emails’ is energetic.

New featureCloud model.

New featureSaaS model for resellers.

New featureOption to alter PWA icon and identify, browser favicon, and admin space top-left icon.

New featureOption to set default consumer particulars for a brand new consumer by way of JavaScript variable SB_DEFAULT_USER.

New featureOption to permit brokers to delete conversations and empty the trash.

New featureOption to ship the transcript by way of e-mail.

New featureOption to ship the transcript by way of e-mail when the dialog is archived by way of shut message.

New featureDouble-way textual content messages communication.

New featureSupport for textual content message attachments.

OptimizationImproved efficiency for translations.

OptimizationAllow duplicate emails choice now enable alos duplicated telephone numbers.

OptimizationAdmin space language now matches brokers and admins language consumer element.

OptimizationPush and desktop notifications optimization.

OptimizationOn cell, if the chat is open and the consumer clicks the ‘again’ browser button, the chat shut, and the present web page stays energetic.

ApiNew PHP API perform ‘sb_get_admin_language()’.

ApiNew argument ‘attachments’ for the PHP API perform ‘sb_send_sms()’ and the JS and API capabilities ‘send-sms’.

10/10/2021 | Assist Board | v3.3.6

BugFixed bug associated to admin e-mail and sms notifications affirmation message.

New featureArticles mum or dad class. It is advisable assign once more all classes to all articles.

New featureSingle article now helps as much as 3 classes.

New featureOption to show Brokers & Admins tab additionally for brokers.

New featureOnline standing indicator within the Brokers & Admins listing.

New featureOption to allow the brokers and admin tab for brokers.

OptimizationImproved efficiency.

OptimizationAutomatic collapse of the dashboard conversations listing.

05/10/2021 | Assist Board | v3.3.5

SecurityImproved safety associated to SQL Injection and XSS assaults.

BugFixed bug associated to customers pagination.

BugFixed bug associated to on-line consumer standing on the admin space when Pusher is energetic.

BugFixed bug associated to message with attachments.

New featureOption to show extra columns within the consumer desk.

New featureArticles web page with WordPress shortcode.

New featureOption to open the hyperlinks of card and slider wealthy messages in a brand new window.

New featureOption to disable stories.

OptimizationImproved ‘One other agent is replying to this dialog’ message.

OptimizationMinor UI optimizations.

OptimizationVarious minior optimizations.

OptimizationOnline/offline standing switcher is now out there within the cell app.

OptimizationImproved flash notifications for the admin space.

ApiNew arguments ‘further’ and ‘user_ids’ for the PHP API perform ‘sb_get_users()’ and the AJAX and WEB API perform ‘get-users’.

ApiRemoved argument ‘exclude_id’ from the PHP API perform ‘sb_get_online_users()’ and WEB and JS API capabilities ‘get-online-users’.

ApiRemoved argument ‘routing’ from the PHP API perform ‘sb_new_conversation()’ and WEB and JS API capabilities ‘new-conversation’.

ApiNew argument ‘class’ for the JS API perform ‘SBChat.getArticles()’.

ApiNew PHP API perform ‘sb_execute_bot_message()’.

ApiThe default returned values of the PHP API perform ‘sb_get_online_users()’ and WEB and JS API capabilities ‘get-online-users’ now exclude brokers and admins.

ApiFixed bug associated to the WEB API perform ’email-piping’.

InfoA legitimate buy code is now required to enter the admin space.

02/09/2021 | Assist Board | v3.3.4

SecurityImproved safety associated to SQL Injection and XSS assaults.

SecurityFixed safety bug that was permitting brokers and admins to learn knowledge from the database.

BugFixed bug associated to routing.

BugFixed bug associated agent and division dialog task notifications.

OptimizationImproved RTL admin UI and WordPress UI.

OptimizationOn cell, chat is rarely opened robotically on web page load.

New featureOption to disable e-mail area from the registration type.

ApiPHP API perform ‘sb_get_online_user_ids()’ renamed to ‘sb_get_online_user_ids()’.

04/08/2021 | Assist Board | v3.3.3

BugFixed bug associated to corrupted chars in e-mail piping messages.

BugFixed bug associated to routing when Pusher is energetic.

BugFixed bug associated to admin login for WordPress.

New featureNew efficiency choice: minify JS.

New featureNew choices for routing and conversations assigned to a single agent.

New featureWordPress choices to point out the Assist Board admin space to customized WordPress customers roles.

ApiNew PHP API perform ‘sb_get_last_agent_in_conversation()’.

12/07/2021 | Assist Board | v3.3.1

BugFixed bug associated to admin translations.

BugFixed bug associated attachments drag and drop.

BugFixed bug associated to MailChimp subscription.

BugFixed bug associated to SMS sender quantity, please examine it on the settings space and ensure it really works.

BugFixed bug associated to WordPress conversations synchronization with the logged in consumer.

New featureAttachments help for e-mail piping.

New featureZapier help.

New featureOption to point out the offline message as header textual content or information message.

New featureManual agent task from the admin space when routing is energetic.

New featureOption to disable the checking of offline brokers for the offline message and show it solely when out-of-office hours.

OptimizationImprovements for Push notifications, SMS notifications and e-mail notifications.

OptimizationConversation division assignement now alert validated brokers additionally by way of SMS and Push Notifications.

OptimizationImprovements for the e-mail piping function.

OptimizationRemoved requirement for e-mail and password when modifying a consumer profile.

OptimizationCross-site perform to simplify the cross-site implementation.

OptimizationMinor automations optimizations.

OptimizationNotifications permission request is now confirmed to customers solely when a message is shipped.

ApiNew PHP API capabilities ‘sb_send_agents_notifications()’, ‘get_user_by()’.

ApiNew WEB and JS AJAX API perform ‘update-conversation-agent’.

ApiNew JS API capabilities ‘SBChat.offlineMessage()’, ‘SBConversation.getUserMessages()’.

ApiNew argument ‘agent’ for the JS API perform ‘SBConversation.getLastUserMessage()’.

ApiNew argument ‘send_to_active_user’ for the JS API perform ‘SBChat.sendEmail()’.

04/06/2021 | Assist Board | V 3.3.0

BugFixed bug associated to PNG fallback icons for cross-domain.

BugFixed bug associated to HTML code into articles, customized wealthy messages and e-mail contents.

BugFixed bug associated to incorrect textual content to emoji conversion for some world.

03/06/2021 | Assist Board | v3.2.9

SecurityFixed safety bug that was permitting a consumer to turn out to be a Assist Board admin or agent. Please examine Customers > Admin & Brokers to confirm that there aren’t any unauthorized brokers or admins. This bug doesn’t enable an attacker to insert any malicious software program into your server or create any harm to your server.

BugFixed bug associated to Dialogflow human takeover double e-mail notification.

BugFixed bug associated to conversations standing when Dialogflow human takeover request is energetic.

BugFixed bug associated to e-mail piping encoding.

BugFixed bug associated to articles deletion.

BugFixed bug associated to WordPress customers synchronization.

New featureOption to open the WordPress edit consumer web page of an consumer from the proper panel.

New featureAutomations choice to ship a message as a substitute of the pop-up if the chat is open.

New featureSupport for WordPress consumer avatars.

New featureOption to regulate the chat button place.

OptimizationProfile edit field now consists of customized consumer particulars.

OptimizationAdded shut button within the chat dialog panel on cell units.

InfoRemoved crimson label for brand new messages in admin space.

ApiNew argument for the JS API perform ‘SBF.cookie()’, .

ApiNew JS API perform ‘SBF.UTC()’.

⭐See additionally: Basic Codecanyon Premium Plugin, free updates

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