Assist Board v3.4.9 – Chat And Assist Desk | Assist & Chat

Assist Board Nulled is a WordPress plugin that helps you automate communication alongside collectively along with your prospects utilizing synthetic intelligence-driven bots and a chat system built-in with primarily in all probability essentially the most used platforms.

Save time and use software program program program you already know and love. Communicate instantly alongside collectively along with your prospects in Slack. Be a part of with Dialogflow and use wealthy messages shortly.

Demo: https://codecanyon.web/merchandise/support-board-help-desk-and-chat/20359943

Assist Board v3.4.9 – Chat And Assist Desk | Assist & Chat 9
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Selections Chat – Assist Board – WordPress Chat Plugin

Good Chat powered by Dialogflow and Slack

Automate purchaser communication with AI-driven bots and chat methods built-in with primarily in all probability essentially the most used platforms. Save time and use software program program program you already know and love.

Slack integration

Communicate instantly alongside collectively along with your prospects in Slack. Slack is an on the spot messaging platform for corporations. Constructed to assist groups focus on bigger, it’s free and obtainable on Home house home windows, Mac, Android, and iOS.

Good chat

Get pleasure from our superbly designed chat for the next particular person expertise. Mild and quick, the Assist Board is a high-performance chat reply for corporations of all sizes. Strive it now!

Fashionable administration space

Clear and fashionable admin interface for simplicity and productiveness. Take care of chats, shoppers, and settings from one place – and arrange your desktop and cellular admin areas with PWA.

WordPress Chat Integration

Utilizing the Assist Panel with WordPress. Routinely sync your shoppers and structured information. In just some minutes, with out a single line of code, WordPress Chat is able to use.

Changelog Chat – Assist Board – WordPress Chat Plugin

02/05/2022 | Assist Board | V 3.4.9

Bug

Fastened bug that was sending the queue message together with the offline message.

Bug

Fastened bug associated to e-mail piping invalid chars in topic.

Bug

Fastened bug associated to new on-line particular person notification.

Bug

Fastened bug associated to on-line standing verify.

Bug

Fastened bug associated to e-mail piping.

Bug

Fastened bug associated to RTL design.

Bug

Fastened bug associated to e-mail notifications when Dialogflow human takeover is filled with life.

Bug

Fastened bug associated to duplicated Slack messages from e-mail piping.

Bug

Fastened bug associated to codes displaying.

Bug

Fastened bug associated to purple counter notification.

Bug

Fastened bug associated to e-mail notificaitons to brokers when queue is filled with life and no brokers are on-line.

New attribute

Choice to filter conversations based by channel and division.

New attribute

Use SHIFT + ENTER to make a breakline all through the admin space.

New attribute

Choice to set a default division for conversations generated by way of e-mail piping.

Optimization

Computerized translations are actually relevant with emails and messaging platform messages.

Api

New arguments ‘division’, ‘present’ for PHP API perform ‘sb_get_conversations()’ and WEB and JS API AJAX perform ‘get-conversations’.

28/03/2022 | Assist Board | V 3.4.8

Bug

Fastened bug associated to purple counter notifications.

Bug

Fastened bug associated to duplicated automation messages.

Bug

Fastened bug associated to error notifications and required fields when creating or updating a person or admin.

Optimization

Push notifications now help picture previews.

Data

The setting saved replies has been moved to Settings > Admin.

09/03/2022 | Assist Board | v3.4.7

BugFixed bug associated to sounds and notifications on cellular.

BugFixed bug associated to WordPress custom-made particular person roles.

BugFixed bug associated to e-mail piping and UTF-8 chars.

BugFixed bug associated to particular person notifications when queue is filled with life.

BugFixed bug associated to design automations.

BugFixed bug associated to the shut chat button on cellular objects.

New featureAdded the next e-newsletter integrations: HubSpot, Moosend, GetResponse, ConvertKit, ActiveCampaign.

New featureNew automation varieties to set default division and agent for mannequin spanking new conversations.

New featureOption to run e-mail piping by way of URL.

OptimizationAdded queue compatibility for dialog generated by messaging apps.

OptimizationOptimization of the yellow banner that alert when one totally different agent is replying.

OptimizationDirect and mass messages are actually relevant with messaging apps, the message could also be despatched to the messaging apps as correctly.

ApiNew PHP API perform ‘sb_messaging_platforms_send_message()’.

28/02/2022 | Assist Board | v3.4.6

SecurityFixed a safety bug that allowed anybody to be taught the essential factor token of consumers and admins and take administration of the Assist Board admin space if Pusher was energetic. Verify your admin and brokers account and settings space and assure every little issue is as anticipated. This bug solely impacts Assist Board installations that use the Miscellaneous > Pusher setting.

BugFixed bug associated to the admin space translation danger.

BugFixed bug associated to wealthy messages contained inside the welcome message.

BugFixed bug associated to e-mail notifications for conversations generated by exterior sources.

New featureOption to mark a dialog as unread.

16/02/2022 | Assist Board | v3.4.5

BugFixed bug associated to the wealthy message submit and message updates.

BugFixed bug associated to the purple counter notifications.

BugFixed bug associated to textual content material materials message and e-mail notifications for conversations from messaging apps.

New featureOption to shut the chat for each shoppers and brokers.

14/02/2022 | Assist Board | v3.4.4

BugFixed bug associated to fastened telephone quantity nation code.

BugFixed bugs associated to the chat design.

BugFixed bug associated to registration error messages.

BugFixed bug associated to messages not seen in chat if despatched on the identical time of varied messages.

OptimizationFile attachments are sometimes not deleted on message delete, dialog delete, or particular person delete.

ApiDialogflow ship message perform parameters are actually optionally obtainable.

ApiThe datetime attribute of the next PHP capabilities now settle for furthermore an ID: sb_get_new_users(), sb_get_new_conversations(), sb_get_new_messages(), sb_get_new_user_conversations().

ApiThe datetime attribute of the next WEB and JS AJAX capabilities now settle for furthermore an ID: get-new-users, get-new-conversations, get-new-messages, get-new-user-conversations.

31/01/2022 | Assist Board | v3.4.3

New featureOn Assist Board login, the person is routinely logged in WordPress as correctly if the purchasers system is ready to WordPress.

New featureOption to create and login a WordPress particular person on Assist Board particular person registration.

New featureOption to remain a screenshot from the clipboard and ship it as message.

OptimizationImproved conversations search.

OptimizationText markup for wealthy message texts.

19/01/2022 | Assist Board | v3.4.2

SecurityImproved MySQL injection assaults safety.

BugFixed bug associated to time in 12h format.

New featureAdded brokers dashboard menu.

OptimizationMobile app change conversations and shoppers by contact swap right and left.

OptimizationMobile app as soon as extra button optimization.

OptimizationMobile app message time design.

OptimizationAgents notifications are actually despatched when the person ship the person particulars by way of wealthy messages.

OptimizationFallback profile image if the generated one from the person decide is damaged.

ApiRemoved first paramenter ‘recipient_id’ and parameter ‘division’ from the PHP API perform ‘sb_send_agents_notifications()’.

27/12/2021 | Assist Board | v3.4.1

BugFixed bug associated to wealthy messages placeholders design.

BugFixed bug associated to WordPress languages.

BugFixed bug associated to conversations began by brokers.

New featureAdded Grammarly help.

New featureOption to decide on what webhooks to activate.

New featureAdded Icelandic language.

New featureOption to set a hyperlink for articles button.

OptimizationSearch articles by urgent ENTER keyboard button.

OptimizationMinor chat design optimization.

ApiNew parameter ‘agent’ for the PHP API perform ‘sb_get_user_conversations()’ and JS API AJAX perform ‘get-user-conversations’.

20/12/2021 | Assist Board | v3.4.0

BugFixed bug associated to experiences date filter.

BugFixed bug associated to ranking.

BugFixed bug associated to on-line standing and e-mail notifications when agent is on-line.

BugFixed bug associated to e-mail piping.

BugFixed bug associated to WordPress loggout for admins.

BugFixed bug associated to textual content material materials formatting in shortcode’s messages.

BugFixed bug associated to agent notifications on dialog change to a particular agent.

BugFixed bug associated to article ranking for mannequin spanking new shoppers.

BugFixed bug associated to queue.

BugFixed breakline bug on pop up message.

New featureOnline shoppers notification and sound.

New featureOption to vitality a single telephone nation code.

New featureOption to disable handbook e-mail piping cron job.

New featureAdd new merge fields: {agent_name} and {agent_email}.

OptimizationMerge fields optimization.

OptimizationConversations and shoppers opening by URL for unauthorized brokers is now blocked.

OptimizationRemoved default mndatory e-mail and telephone follow-up message on conversations from messaging apps. New shortcode parameter ‘required-messaging-apps’ to vitality them.

OptimizationSupport Board WordPress model now have an choice to logout Assist Board brokers if they don’t seem to be logged in WordPress.

OptimizationImproved translations.

OptimizationMerge matter {user_name} is now relevant with observe up and subscribe messages.

ApiNew PHP API perform ‘sb_get_last_message()’.

ApiNew parameter ‘user_id’ for the PHP API perform ‘sb_push_notification()’ and JS API AJAX perform ‘push-notificaiton’.

15/11/2021 | Assist Board | v3.3.9

SecurityFix bug that was permitting a person to grant admin privileges by way of API.

BugFixed bug associated to human takeover on messaging apps.

OptimizationFollow-up success message do longer appends the person e-mail, use {user_email} as an alternative.

OptimizationWordPress multisite shoppers of all web sites are actually synchronized with Assist Board.

12/11/2021 | Assist Board | v3.3.8

BugFixed bug associated to dialog occasions and message breaklines.

BugFixed bug associated to wealthy messages.

BugFixed bug associated to scrolling on cellular objects.

BugFixed design bug associated to the queue message.

New featureOption to open an article from an exterior hyperlink.

OptimizationOptimizations for cellular objects.

08/11/2021 | Assist Board | v3.3.7

BugFixed bug associated to offline message title.

BugFixed bug associated to translations with HTML chars.

BugFixed bug associated to Push notifications.

BugFixed bug associated to workplace hours and offline message.

BugFixed bug that permit a person to make the most of an agent or admin e-mail to register if the choice ‘permit duplicated emails’ is filled with life.

New featureCloud model.

New featureSaaS model for resellers.

New featureOption to alter PWA icon and decide, browser favicon, and admin space top-left icon.

New featureOption to set default particular person particulars for a mannequin new particular person by way of JavaScript variable SB_DEFAULT_USER.

New featureOption to permit brokers to delete conversations and empty the trash.

New featureOption to ship the transcript by way of e-mail.

New featureOption to ship the transcript by way of e-mail when the dialog is archived by way of shut message.

New featureDouble-way textual content material materials messages communication.

New featureSupport for textual content material materials message attachments.

OptimizationImproved effectivity for translations.

OptimizationAllow duplicate emails danger now permit alos duplicated telephone numbers.

OptimizationAdmin space language now matches brokers and admins language particular person ingredient.

OptimizationPush and desktop notifications optimization.

OptimizationOn cellular, if the chat is open and the person clicks the ‘as soon as extra’ browser button, the chat shut, and the present web net web page stays energetic.

ApiNew PHP API perform ‘sb_get_admin_language()’.

ApiNew argument ‘attachments’ for the PHP API perform ‘sb_send_sms()’ and the JS and API capabilities ‘send-sms’.

10/10/2021 | Assist Board | v3.3.6

BugFixed bug associated to admin e-mail and sms notifications affirmation message.

New featureArticles mum or dad class. It is essential to assign as quickly as further all programs to all articles.

New featureSingle article now helps as rather a lot as 3 programs.

New featureOption to level out Brokers & Admins tab furthermore for brokers.

New featureOnline standing indicator all through the Brokers & Admins file.

New featureOption to allow the brokers and admin tab for brokers.

OptimizationImproved effectivity.

OptimizationAutomatic collapse of the dashboard conversations file.

05/10/2021 | Assist Board | v3.3.5

SecurityImproved safety associated to SQL Injection and XSS assaults.

BugFixed bug associated to shoppers pagination.

BugFixed bug associated to on-line particular person standing on the admin space when Pusher is filled with life.

BugFixed bug associated to message with attachments.

New featureOption to level out further columns all through the person desk.

New featureArticles web net web page with WordPress shortcode.

New featureOption to open the hyperlinks of card and slider wealthy messages in a mannequin new window.

New featureOption to disable experiences.

OptimizationImproved ‘One totally different agent is replying to this dialog’ message.

OptimizationMinor UI optimizations.

OptimizationVarious minior optimizations.

OptimizationOnline/offline standing switcher is now obtainable all through the cellular app.

OptimizationImproved flash notifications for the admin space.

ApiNew arguments ‘additional’ and ‘user_ids’ for the PHP API perform ‘sb_get_users()’ and the AJAX and WEB API perform ‘get-users’.

ApiRemoved argument ‘exclude_id’ from the PHP API perform ‘sb_get_online_users()’ and WEB and JS API capabilities ‘get-online-users’.

ApiRemoved argument ‘routing’ from the PHP API perform ‘sb_new_conversation()’ and WEB and JS API capabilities ‘new-conversation’.

ApiNew argument ‘class’ for the JS API perform ‘SBChat.getArticles()’.

ApiNew PHP API perform ‘sb_execute_bot_message()’.

ApiThe default returned values of the PHP API perform ‘sb_get_online_users()’ and WEB and JS API capabilities ‘get-online-users’ now exclude brokers and admins.

ApiFixed bug associated to the WEB API perform ’email-piping’.

InfoA respectable buy code is now required to enter the admin space.

02/09/2021 | Assist Board | v3.3.4

SecurityImproved safety associated to SQL Injection and XSS assaults.

SecurityFixed safety bug that was permitting brokers and admins to be taught information from the database.

BugFixed bug associated to routing.

BugFixed bug associated agent and division dialog enterprise notifications.

OptimizationImproved RTL admin UI and WordPress UI.

OptimizationOn cellular, chat is rarely opened routinely on web net web page load.

New featureOption to disable e-mail matter from the registration form.

ApiPHP API perform ‘sb_get_online_user_ids()’ renamed to ‘sb_get_online_user_ids()’.

04/08/2021 | Assist Board | v3.3.3

BugFixed bug associated to corrupted chars in e-mail piping messages.

BugFixed bug associated to routing when Pusher is filled with life.

BugFixed bug associated to admin login for WordPress.

New featureNew effectivity danger: minify JS.

New featureNew selections for routing and conversations assigned to a single agent.

New featureWordPress selections to level the Assist Board admin space to personalised WordPress shoppers roles.

ApiNew PHP API perform ‘sb_get_last_agent_in_conversation()’.

12/07/2021 | Assist Board | v3.3.1

BugFixed bug associated to admin translations.

BugFixed bug associated attachments drag and drop.

BugFixed bug associated to MailChimp subscription.

BugFixed bug associated to SMS sender quantity, please verify it on the settings space and assure it truly works.

BugFixed bug associated to WordPress conversations synchronization with the logged in particular person.

New featureAttachments help for e-mail piping.

New featureZapier help.

New featureOption to level the offline message as header textual content material materials or data message.

New featureManual agent enterprise from the admin space when routing is filled with life.

New featureOption to disable the checking of offline brokers for the offline message and current it solely when out-of-office hours.

OptimizationImprovements for Push notifications, SMS notifications and e-mail notifications.

OptimizationConversation division assignement now alert validated brokers furthermore by way of SMS and Push Notifications.

OptimizationImprovements for the e-mail piping attribute.

OptimizationRemoved requirement for e-mail and password when modifying a person profile.

OptimizationCross-site perform to simplify the cross-site implementation.

OptimizationMinor automations optimizations.

OptimizationNotifications permission request is now confirmed to shoppers solely when a message is shipped.

ApiNew PHP API capabilities ‘sb_send_agents_notifications()’, ‘get_user_by()’.

ApiNew WEB and JS AJAX API perform ‘update-conversation-agent’.

ApiNew JS API capabilities ‘SBChat.offlineMessage()’, ‘SBConversation.getUserMessages()’.

ApiNew argument ‘agent’ for the JS API perform ‘SBConversation.getLastUserMessage()’.

ApiNew argument ‘send_to_active_user’ for the JS API perform ‘SBChat.sendEmail()’.

04/06/2021 | Assist Board | V 3.3.0

BugFixed bug associated to PNG fallback icons for cross-domain.

BugFixed bug associated to HTML code into articles, custom-made wealthy messages and e-mail contents.

BugFixed bug associated to mistaken textual content material materials to emoji conversion for some world.

03/06/2021 | Assist Board | v3.2.9

SecurityFixed safety bug that was permitting a person to develop proper right into a Assist Board admin or agent. Please verify Shoppers > Admin & Brokers to substantiate that there will not be any unauthorized brokers or admins. This bug wouldn’t permit an attacker to insert any malicious software program program program into your server or create any hurt to your server.

BugFixed bug associated to Dialogflow human takeover double e-mail notification.

BugFixed bug associated to conversations standing when Dialogflow human takeover request is filled with life.

BugFixed bug associated to e-mail piping encoding.

BugFixed bug associated to articles deletion.

BugFixed bug associated to WordPress shoppers synchronization.

New featureOption to open the WordPress edit particular person web net web page of a person from among the finest panel.

New featureAutomations choice to ship a message as an alternative of the pop-up if the chat is open.

New featureSupport for WordPress particular person avatars.

New featureOption to handle the chat button place.

OptimizationProfile edit space now consists of custom-made particular person particulars.

OptimizationAdded shut button all through the chat dialog panel on cellular objects.

InfoRemoved purple label for mannequin spanking new messages in admin space.

ApiNew argument for the JS API perform ‘SBF.cookie()’, .

ApiNew JS API perform ‘SBF.UTC()’.

24/05/2021 | Assist Board | v3.2.8

BugFixed bug associated to PNG fallback icons for cross-domain.

BugFixed bug associated to shoppers and conversations rely all through the admin space.

BugFixed bug associated sound notifications.

BugFixed bug associated to articles programs.

BugAdded lacking translations.

⭐See furthermore: Major Codecanyon Premium Plugin, free updates

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